Configuring Channel Moderation for Microsoft Teams Channels

Microsoft Teams now allows you to have control over some end user actions for desired Channels. This post is based on my client’s scenario where he needed it to be enabled for some of the channels (obviously not all).

moderation

Teams Channel moderation is configurable channel wise, you do not have to be an Administrator to get this done (A channel owner can configure this). Providing the ability to define who can create new posts, control weather team members can reply to existing channel messages and weather bots and connectors can submit channel messages are the main ideas behind this feature.

Once enabled, channel moderators are capable of the followings:

  • Start new posts in the channel. When moderation is turned on for a channel, only moderators can start new posts in that channel.
  • Add and remove team members as moderators to a channel. Keep in mind that by default, team owners are channel moderators and can’t be removed.
  • Control whether team members can reply to existing channel messages and whether bots and connectors can submit channel messages.

Configuring Channel Moderation

This is enabled channel wise. Go to any desired channel and click on that 3 dots (options) and Manage Channel

clip_image001

Moderation is OFF by default, which means any user can start a post in this channel

clip_image002

Use the dropdown to switch it ON

clip_image003

Now the permissions, you can define the moderators here. Currently as you can see, Team owners inherit the moderation. Click on Manage button to customize this.

clip_image004

Add the new moderators here. Could be groups or individual. I would recommend groups so that you can add or remove people easily and it makes maintenance agile.

clip_image005

12

Take a Note:

  • Moderation feature slightly differs in General Channel
  • Moderator Capability is Not Audited in Office 365

General Channel:

clip_image006

And now in the other channel setting –> Permissions, I can see the option to turn on moderation with multiple permission levels configurable.

clip_image007

We can also target the audience directly within the message. Tap the rich text button and use the drop down list to set what you want.

clip_image008

Choosing the first option allows anyone to respond to this post in this channel.

clip_image009

If I choose the second option, only moderators can respond to this message. This is a very common scenario in corporate channels.

clip_image010

This is indeed a nice welcome feature for some of the specific use cases. Almost any organization might have that formal channel which needs some level of moderation.

Microsoft reference article for this functionality is here – https://docs.microsoft.com/en-us/microsoftteams/manage-channel-moderation-in-teams

2 thoughts on “Configuring Channel Moderation for Microsoft Teams Channels

  1. Pingback: Allow Microsoft Teams owners to delete chats in channels – Microsoft Cloud Services & Technology Journal

  2. Pingback: Allow Teams owners to delete sent messages in Microsoft Teams – Microsoft Cloud Services & Technology Journal

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s